Privacy Policy

LoungeDuo places great importance on the confidentiality and protection of its clients' data.
Our Privacy Policy is designed to inform our visitors and clients about how we collect, use, and manage personal information.
It is essential to read and understand this policy, which represents a legal commitment to our users.

Our Privacy Policy outlines the following information in detail:

The types of data we collect
How the data is collected
The reasons why we collect this data
Third parties with whom the data may be shared
Security measures in place to protect your data
How long your data is retained
Updates and changes to this Privacy Policy

1. Who We Are

This website is operated by LoungeDuo, represented by Éric Maseko and Marie Retailleau — professional musicians specialized in high-end musical entertainment for events.
You can contact us at:
📧 loungeduo@maseko.fr
📞 +33 6 24 13 33 83

2. Personal Data Collected

We may collect the following personal data:

Full name
Email address
Phone number
Event details (location, date, type of performance)
Testimonials, reviews, or messages submitted via our contact form

This information is provided voluntarily by the user through forms on our website or via direct communication.

3. Use of Your Data

The data we collect is used to:

Respond to your inquiries and quotation requests
Prepare and organize the agreed musical performances
Communicate with you before and after the event
Improve our service and personalize your experience
Display select testimonials (with your explicit consent)

4. Data Sharing

We do not sell, rent, or share your personal data with third parties, except when required to fulfill a service (e.g., technical providers for an event) or when legally obligated.

5. Data Retention

Your data will be stored for a maximum of 3 years after the last contact, unless you request otherwise or legal obligations require a longer retention period.

6. Cookies & Analytics

Our website may use cookies for navigation purposes, audience measurement (e.g., Google Analytics), or technical operation.
By continuing to browse our site, you consent to the use of these cookies.
You may disable them at any time in your browser settings.

7. Data Security

We implement all necessary measures to ensure the confidentiality, integrity, and security of your data (restricted access, secure hosting via Cloudflare, password protection, etc.).

8. Your Rights

In accordance with the GDPR, you have the right to:

Access, rectify, or delete your personal data
Restrict or object to data processing
Request the portability of your data

To exercise any of these rights, contact us at:
📧 loungeduo@maseko.fr
We are committed to responding within 30 days.

9. Policy Updates

We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page along with an updated date.

10. Contact

For any questions regarding this Privacy Policy or the management of your data, please contact us at:
📧 loungeduo@maseko.fr